At FlowerArrangement.shop, we strive to ensure your complete satisfaction with our flower arrangements. However, if you are not satisfied with your purchase, we offer a straightforward returns and refunds policy to address any issues you may have.
We take pride in the quality of our flower arrangements and the care we put into each order. If, for any reason, you are not satisfied with your purchase, please contact us within 7 days of receiving your order.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned, including perishable items like flowers and plants.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
If you have any questions or need assistance with your return, please don’t hesitate to contact us: